e motion21 NDIS Service Agreement_July 2017

NDIS and e.motion21 fact sheet 

 NDIS Provider registration no: 67285627


e.motion21 is a registered disability service provider under the NDIS and, as such, complies with the Human Services Standards (HSS, Dept Human Services, Vic) and the National Standards for Disability Services (please see table below).

Screen Shot 2017-11-09 at 3.44.24 pm
In order to maintain compliance and certification, e.motion21 undergoes annual independent surveillance audits with a major independent audit conducted every three years.  For these audits, e.motion21 uses Quantum Certification Services.  Quantum is appointed by the NDIA to conduct audits of NDIS registered service providers.


NDIA Managed?  Self-Managed?  Or, do you have a Financial Intermediary?

When completing your enrolment form/service agreement with e.motion21 it is imperative that you let us know how your fees will be paid.  This ensures that invoices can be processed easily and that your participant can gain ready access to our service.


Your options for payment are:

  1. NDIS Managed – this means that e.motion21 can access your NDIS funds via the NDIA portal directly. You will still receive an invoice for your information but you do not pay us directly.
  2. Self–Managed (NDIS) – you are an NDIS participant but are managing all payments yourself. You will be invoiced and will pay the NDIS rate directly then apply to the NDIA for reimbursement.
  3. Financial Intermediary – whether you are a NDIS participant or are still yet to come under the scheme and so have funding through another support agency, if you have another agent (eg Moira, Yooralla) acting on your behalf please note this on your e.motion21 enrolment form/service agreement. All invoices will then be sent to your Financial Intermediary who will distribute your funding accordingly.

188 High Street, Kew VIC 3101
phone: +61 3 9854 7100

Help us keep moving - Donate now!