Download:  NDIS and e.motion21 fact sheet

NDIS Provider registration no: 67285627

 Where are e.motion21 programs categorised under the NDIS ?

e.motion 21 provides specialised group based, dance and fitness classes for people with Down syndrome. As an accredited disability service provider under the NDIS, e.motion21 has undergone a rigorous accreditation and compliance process against both the Human Services Standards (HSS) as delineated by the Victorian Department of Health and Human Services (DHHS) and the National Standards for Disability Service (NSDS). As a result of this, all aspects of service delivery are compliant and standardised so that e.motion21 is providing the highest level of disability support for all participants .

e.motion21 programs are developed using an evidence based practice model. What this means is that both the dance and Beat Fit™ programs are independently evaluated by a research team to ensure that e.motion21 are providing programs that deliver the promised outcomes for all participants including: increased wellbeing amongst participants; increased social and community participation; and increased emotional safety for participants.

How can I use my NDIS funds to participate in e.motion21 classes?

When you attend your planning meeting with your designated NDIA planner you will need to discuss your individual goals. The planner will then work with you to identify supports and services that can assist you in meeting those goals.

e.motion21 is categorised under the NDIA support budget: Social & Community Participation, under the support category: Assistance with Social & Community Participation (1.04)

An example of how an e.motion21 program might be included in your individual plan could be similar to the following example goals:
Goal: ‘ To spend time outside the home with people other than mum, dad or carer ’
Goal: ‘To participate in group based community, social and recreational activities in order to develop gross motor skills and increase social participation.’

e.motion21 programs can be identified as a service that can support individuals in achieving goals similar to those mentioned above.

It is important to note that the NDIS is designed to give you, the participant, ‘choice and control’ over selecting services to meet your needs as outlined in your life goals. However, the NDIA also has the mandate to decide what supports for a participant are a ‘reasonable and necessary’ use of government funding.

  • Once funded by NDIS you will need to fill out the e.motion21 service agreement so we have your NDIS details, we can then update your account accordingly. You can do that HERE.

To create a quote:

Please refer to the attached e.motion21 NDIS quote /service booking document. As well as creating an estimate of e.motion21 fees you may like to print the quote/service booking document and take it to show your NDIS planner.

Please note: This is an estimate quote only of e.motion21 NDIS fees to ensure your budget/service booking is adequate to cover e.motion21 costs you may want to add more to your plan.  Our prices are subject to the following: The number of classes per term (can range from 9-11 classes) – NDIS price controls – the ratio of participants to teachers/volunteers/site managers.  e.motion21 fees are reviewed and set for each class at the start of every term and charged accordingly. emotion21 shall only charge the actual rate and number of classes in the term, less any notified absences – please refer to the service agreement for our policy and process for notified absences.

The NDIS price for services is set by the NDIA and is reviewed annually. e.motion21 reserves the right to change the price of its services in accord with any changes made by the NDIA to service pricing. NDIS prices are subject to change per term and each financial year.

e.motion21 service prices as determined by NDIA price controls linked to ratios

The NDIA sets price controls for some supports included in participant plans taking into account market trends, changes in costs and wage rates. These price controls are reviewed and updated annually.

It is understood that from time to time these ratios may change (for example if a participant or a volunteer is absent) however, pricing based on ratios is reviewed and determined prior to the commencement of each term.

Prices for e.motion21 services under the NDIS have changed, effective February 2019.  This change is in line with the NDIA’s annual process of reviewing and updating NDIS support prices.  The NDIA sets price controls for some supports included in participant plans taking into account market trends, changes in costs and wage rates.

For e.motion21 classes, NDIS price controls are determined by the ratio of participants to teachers/volunteers/site managers and are reviewed and set for each class at the start of every term. Changes to price controls and associated arrangements are published on the NDIA website – www.ndis.gov.au Individual NDIS funding packages will be recalibrated by the NDIA to account for these changes so you should not be disadvantaged.  Please see attached document for breakdown on NDIS pricing for e.motion21 classes for Term 3 2019. For future terms please see the quote section.


An important change regarding notification of absences has also been introduced by the NDIA in the latest release of the price guide and came into effect 1 July, 2019.  This cancellation policy has been adopted by e.motion21 and delineates that if a participant makes a cancellation, which is within 2 days before the service, the service provider can charge up to 90% of the agreed price for the cancelled appointment.  Outside of this NDIA rule, e.motion21’s policy regarding cancellations, ‘no-shows’ and notification of absences applies and can be found on our service agreement which is on the e.motion21 website – https://emotion21.org.au/class-information/ndiandis-individual-service-agreement-renewal-for-dance-and-beatfit-programs/


e.motion21 complies with the Human Services Standards (HSS, Dept Human Services, Vic) and the National Standards for Disability Services (please see table below).

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In order to maintain compliance and certification, e.motion21 undergoes annual independent surveillance audits with a major independent audit conducted every three years.  For these audits, e.motion21 uses Quantum Certification Services.  Quantum is appointed by the NDIA to conduct audits of NDIS registered service providers.

NDIA Managed?  Self-Managed?  Or, do you have a Financial Intermediary?

When completing your enrolment form/service agreement with e.motion21 it is imperative that you let us know how your fees will be paid.  This ensures that invoices can be processed easily and that your participant can gain ready access to our service.

Your payment options are:

  1. NDIS Managed – this means that e.motion21 can access your NDIS funds via the NDIA portal directly. You will still receive an invoice for your information but you do not pay us directly.
  2. Self–Managed (NDIS) – you are an NDIS participant but are managing all payments yourself. You will be invoiced and will pay the NDIS rate directly then apply to the NDIA for reimbursement.
  3. Financial Intermediary – whether you are a NDIS participant or are still yet to come under the scheme and so have funding through another support agency, if you have another agent (eg Moira, Yooralla) acting on your behalf please note this on your e.motion21 enrolment form/service agreement. All invoices will then be sent to your Financial Intermediary who will distribute your funding accordingly.