For general enquiries including information about classes, please contact our mover base head office:
Phone: +61 3 9854 7100
Address: 188 High Street, Kew VIC 3101
Your feedback or complaint is important to us as it helps us improve our services and ensure you and others receive the best experience.
This form will be emailed directly to the e.motion21 head office for them to consider and respond. If the feedback relates to the Chief Executive Officer, you have the option to contact the Chairman of the Board directly.
If through the course of resolving your complaint and you are not satisfied you can contact e.motion21 Program Director at the office. Alternatively, you can make contact with the NDIS Quality and Safeguards Commission on 1800 035 544 or online https://www.ndiscommission.gov.au
If you would like to have an advocate assist you with your feedback or complaint you can locate someone through the following sites.
A list of funded advocacy services can be found here:
State Government Services – https://providers.dhhs.vic.gov.au/disability-advocacy-organisations or through the https://disabilityadvocacyfinder.dss.gov.au/disability/ndap/
VALID – https://www.valid.org.au/
If you need assistance in contacting an advocate please feel free to contact the Program Director.
Form last updated: 11/4/2019
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