Legal

Terms and Conditions of Use

By using this website, you agree to the following Terms and Conditions of Use. e.motion21 Inc. reserves the right at any time to modify or update these Terms and Conditions of Use and you agree to be bound by such modifications or updates.

Copyright

All information on this website and all its components (including, but not limited to, images, graphics, logos, icons, audio, video and text) is copyright to e.motion21 Inc. except where they belong to a third-party (for example, a Client logo). Apart from fair dealing for the purposes of private study, research, criticism or review as permitted under the Commonwealth of Australia Copyright Act 1968, no part may be reproduced, copied, modified, distributed, displayed, transmitted in any form or by any means (electronic, mechanical or graphic), or used for any commercial purposes, by you without the prior written permission of e.motion21, Inc.

Disclaimer

The content, services and material of this website is provided to you for information purposes only. The information on this website is provided on the basis that you undertake responsibility for assessing the relevance, accuracy, currency, reliability and correctness of information found. No claim is made as to the accuracy or suitability of any information contained on this website. e.motion21, Inc. has the right to make changes and updates to any information available on the website without prior notice.

e.motion21, Inc. does not guarantee that this website is without flaw of any kind or is wholly appropriate for any particular purpose and therefore disclaims all liability for any error, loss or other consequence which may arise from you relying on any information on this website.

The information contained on this website is not to be displayed except in full screen format. No liability is accepted for any information that may appear in any other format.

On this website, any frames, links or other references to other websites, persons or information are produced solely for convenience. These external information sources are outside the control of e.motion21, Inc. and no responsibility is taken for any information that may appear on any third-party linked website. It is your responsibility to make your own decision about the relevance, accuracy, currency, reliability and correctness of information found on other websites. The terms and conditions and privacy policies governing this site may differ significantly from the terms and conditions and policies of third-party websites. e.motion21, Inc. does not necessarily endorse any individual, company or organisation or their products and services linked to or from this website.

There is no warranty that this website will be free of infections by viruses or any other manifesting, contaminating or destructive properties.

Limitation of Liability

e.motion21, Inc., its affiliates, officers and employees shall not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if e.motion21, Inc., its affiliates, officers and employees have been previously advised of the possibility of such damages, whether in an action under contract, negligence, tort or otherwise, arising out of or in connection with the use, inability to use, or performance of the information, services, content, products and materials available on this website or the internet generally.

e.motion21, Inc., its affiliates, officers and employees accept no liability arising for any loss resulting from the use of this website and any information and data or reliance placed on it (including translated information and data); makes no representations, either expressed or implied, as to the suitability of the said information and data for any particular purpose; accepts no liability for any interference with or damage to your computer, software or data occurring in connection with or relating to this website or its use or any website linked to this website; and does not represent or warrant that applications or payments initiated through this website will in fact be received or made to the intended recipient – you are advised to confirm the application or payment by other means.

Because some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, some of the above limitations may not apply to you. In such jurisdictions, e.motion21, Inc., its affiliates, officers and employees’ liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify and hold e.motion21, Inc., its affiliates, officers and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the site, your violation of these terms and conditions or your infringement of any intellectual property or other right of any person or entity.

Donations and Downloadable Files General Terms

Donations to e.motion21, Inc. of $2 and over are tax deductible. All transactions are stated in AUD $.

Downloadable files will be limited to a maximum of three downloads per purchase. Once downloaded, files are not to be shared, distributed, uploaded or copied without the written consent from e.motion21, Inc.

Regular Donations

It is your responsibility to ensure that there are sufficient clear funds available in your account. You should check your account statement to verify that the amounts debited from your account are correct.

We may vary details of your agreement or a direct debit request at any time by giving you at least 14 days written notice.

If you wish to cancel, defer or alter a debit payment you must notify us by emailing us at least 14 days before the next donation day.

Disputes, Returns and Refunds

Donations

If for any reason you require a refund of your donation please contact us within 7 days of making your donation. Please note, after 7 days of receipt of any donation, no refund is available.

Merchandise

Our returns policy is in accordance with your rights under the Australian Consumer Law.

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, we do not have to give a refund or replacement if you simply changed your mind about a product.

A ‘change of mind’ can include instances where you buy an item but later decide or realise that you have selected the wrong colour, size or product.

Complaints, grievances and disputes

All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. If you believe that there has been an error with your donation, you should notify us directly on +61 3 9854 7100 and confirm that notice in writing or by email at info@emotion21.org.au as soon as possible so that we can resolve your query quickly. Any issues should be directed to e.motion21, Inc in the first instance so that we can attempt to resolve the matter. If you are not satisfied with the outcome you can still refer it to your financial institution who will obtain details of the disputed transaction and may lodge a claim on your behalf.

188 High Street, Kew VIC 3101
phone: +61 3 9854 7100
info@emotion21.org.au

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